Frequently Asked Questions - Authentication

To reset your Webmail password that's already saved in uoZone, click on the "Reset" button located below the Applications channel on your home page in uoZone. Wait for about 60 seconds and try to access your Webmail once again. You will be prompted to input a password. The password that you input here will be saved in uoZone for all future logons.

You can change your uoZone password with the Password Management tool in InfoWeb.

You only need one password to access uoZone and all its student Web tools.

For those applications you now access through uoZone, you no longer have to remember individual passwords; however, for applications outside of the uoZone portal (library, computer labs, etc.), you still need to remember their specific passwords. As more applications move into uoZone, they will use the single-sign-on functionality.

You need to go to uoZone.uOttawa.ca and use your current InfoWeb login ID and password.